FAQ
TOP 7 QUESTIONS WE HEAR FROM PATIENTS
DO YOU DO EYE EXAMS?
Yes, we have an eye doctor on site. Please call us to arrange an appointment.
ARE KIDS GETTING A FREE EYE EXAM?
Children under 19 years covered by Manitoba Health. And it's once every year.
​
HOW LONG IS THE EYE EXAM?
Usually it takes about 15-20 minutes to get your eyes tested.
CAN I BRING A PRESCRIPTION FROM ANOTHER DOCTOR?
Yes, we accept prescriptions from a different doctors. However, prescription valid for 2 years since the date it was taken (for glasses only).
​
HOW LONG DOES IT TAKE TO GET GLASSES MADE?
Typically glasses are made within 5-14 business days, depending on the complexity of your order.
​
HOW MUCH ARE YOUR LENSES?
Pricing on lenses will vary based on the materials, features and prescription. For the most up-to-date information, contact us and one of our professionals will gladly help you.
WHAT IS YOUR WARRANTY?
We provide a 1 year, one time replacement warranty for your frame and lenses. That includes a manufacture defects only. We will not cover accidental damage, loss of glasses or scratches.